BuyOnCart.com is a dynamic ecommerce platform revolutionizing online shopping by offering a diverse range of products across multiple categories. With a mission to make everyday purchases seamless, the platform serves customers of varying sizes and needs, from individuals to small businesses.
The Challenge
Challenge
Following a period of steady growth in the ecommerce market, BuyOnCart.com sought to enhance its operational efficiency and align its platform with the evolving needs of its customers. The focus was to create a seamless shopping experience, improve backend processes, and streamline inventory management.
BuyOnCart.com’s expanding product range and customer base had led to inconsistencies in the user experience and operational workflows. The absence of a unified approach to navigation, payment integration, and order management posed challenges in maintaining customer satisfaction and operational scalability.
Additionally, with increasing competition in the ecommerce sector, BuyOnCart.com aimed to stay ahead by adopting modern technologies to optimize their platform while preserving their commitment to delivering convenience and value to their customers.
What did
Technolize do
BuyOnCart.com and Technolize formed a strategic partnership to deliver a cutting-edge ecommerce platform tailored to meet the demands of modern online shoppers. Our collaboration focused on three key workstreams: User Experience Enhancement, Payment Optimization, and Backend Process Automation.
User Experience Enhancement: Technolize revamped the platform to streamline navigation and reduce the steps needed to complete a purchase. We optimized the website’s design for a faster, more intuitive user journey, ensuring that customers could easily find and order products.
Payment Optimization: To support global transactions, we integrated advanced payment systems with multi-currency support and secure, fast payment gateways. This ensured a frictionless checkout experience, critical for retaining an expanding customer base.
Backend Process Automation: Technolize automated key backend operations, including inventory synchronization, order tracking, and notifications. This improved operational efficiency and enabled BuyOnCart.com to manage their growing inventory with ease and accuracy.
By combining our expertise in ecommerce solutions with BuyOnCart.com’s vision, Technolize delivered a scalable, user-centric platform that positioned them for long-term growth and customer satisfaction.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
